Privacy Policy

1. Information We Collect

a) Information You Provide:

• Account Information: When you register, we collect your email address and account credentials.
• Payment Information: All payment information is collected and processed directly by our payment processor, Polar Software Inc ("Polar.sh") (as Merchant of Record). We do not store your credit card details. Polar.sh's privacy policy governs their collection and use of your data.
• User Content: We collect the data models, prompts, code, and other information you input or generate through the Service, including via the FlowFast CLI.

b) Information Collected Automatically:

• Usage Data: We collect information about your interactions with the Service, such as the features you use, the number of AI calls you make, timestamps, and IP address.
• Log Data: Our servers automatically record information when you use the Service, including data sent by the FlowFast CLI.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process your transactions and manage your subscription through Polar.sh.
• Communicate with you about your account, support requests, and service updates.
• Monitor and analyze usage trends and preferences to improve the Service.
• Ensure the security and integrity of the Service.

3. How We Share Your Information

With Service Providers:

We share information with trusted third-party vendors who perform services on our behalf, such as:

• Polar.sh: For payment processing and acting as Merchant of Record for all transactions.
• AI Model Providers: We share your prompts and data models with third-party Large Language Model (LLM) providers (e.g., OpenAI, Anthropic, etc.) strictly to generate the outputs required for the Service. We do not use this data to train the underlying models for purposes other than providing the Service to you.

For Legal Reasons:

We may disclose information if required to do so by law or in response to a valid legal request.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Rights

Depending on your location, you may have the right to:

• Access and receive a copy of the personal information we hold about you.
• Rectify or update your personal information.
• Delete your personal information.
• Object to or restrict the processing of your information.

To exercise these rights, please contact us at privacy@flowfa.st.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and third-party service providers are located. We will ensure appropriate safeguards are in place to protect your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@flowfa.st